Support

Technical Support for Internet Services

Our technical support is available to our customers 24 hours a day by contacting 805.620.3100.  Please have the account name or number along with service address ready for your call or include it in the subject line of any email request.

Frequently Asked Questions

Take a look at our FAQ's.  These are questions that we commonly see from our customers regarding our service.  Please feel free to contact us with any additional questions or concerns.

Simple Installation 

With our 1 week installation and quick setup time users can start enjoying hassle-free high speed Internet without delay. 

Customer Billing

For added convenience, you can securely pay your bill online.  Rest assured that your debit/credit card and personal information is encrypted with the highest level of security for your protection. If you have any further billing questions, please contact us directly and Thank You for your continued business.

Service Level Agreement

Turn Wireless provides business class high speed Internet services with a service level agreement guarantee to ensure reliability, availability and performance to our customers. 

Acceptable Use Policy

This policy applies to all customers using the products and services of Turn Wireless including Internet service. The policy is designed to protect the security, integrity, reliability, and privacy of both us and our customers. 

 

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