Frequently Asked Technology Questions (FAQ's)
What do
symmetrical speeds mean for me?
What
does burstable mean?
What is
a T1?
What is
a T3 or DS3?
Do I get a static IP Address?
What is the network latency?
Can I
do VOIP with my service?
What do symmetrical speeds mean
for me?
Symmetrical speeds represent the same upload and download
speeds all the time. Traditional ADSL services provide
asymmetrical speeds with offerings such as 1.5 Mbps down by 384 Kbps up.
Asymmetrical services are great for the small office/home office and
residential use, but when it comes to growing business needs stepping up
to a symmetrical service can really make a difference. Turn
Wireless offers our turnpipe internet products with all symmetrical
speeds while our access products are comparable to asymmetrical
services.
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What
does burstable mean?
"Burstable" service is a way to describe the ability to
provide more bandwidth to customers sporadically or intermittently based
on availability. As an example if you have a 1.5 Mbps burstable to
3 Mbps internet service then you are guaranteed 1.5 Mbps and can burst
or achieve up to 3 Mbps for a short period of time based on the network
availability. This is a great feature to allow for occasional
increases in traffic however presents a drawback for businesses looking
for reliability and consistency of their internet services. One of
the great aspects of our turnpipe internet products is guaranteed
bandwidth...all the time.
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What is
a T1?
A T1 line can transmit 1.544
megabits per second, or can be used to transmit 24 digitized voice
channels. Hence it can be used for phone service for instance, or for
data transfer on a network, providing service up to 60 times faster than
a traditional modem. The cost of a T1 line can be expensive, but prices
are dropping as demand grows. Internet service providers (ISPs)
will lease T1 lines to provide service to their network for voice and or
data. In addition T1's require the use of a router, channel bank
or other equipment in order to provide service.
Turn Wireless service replace traditional T1's and
provide faster speeds for less with no equipment required.
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What is a T3 or DS3?
A DS3 or T3 product is designed to handle
the most bandwidth-intensive applications. A DS3 (or T3) is a digital
communications link that supports data transmission rates of about
43-45Mbps. A DS3 line actually consists of 672 individual channels, each
of which supports 64Kbps. DS3 services allow connectivity from 3Mbps to
45Mbps depending of if you are utilizing the entire DS3 or a fraction of
it. either way the cost and serviceability of a DS3 is quite
cumbersome. Our enterprise services
provide DS3 speeds and above without the worry of enormous costs or
expensive build outs.
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Do I get a
static IP address?
Yes.
Unlike DSL or Cable, regardless of home, small office, or enterprise
business use everyone gets an IP address. All access customers get
1 standard with their service and all turnpipe customers get 6 total to
use as they please.
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What is network latency?
Latency
is a time delay between the moment
something is initiated, and the moment one of its recipients becomes
detectable. Latency is measured either one-way (the time from the
source sending a packet to the destination receiving it), or round-trip
(the one-way latency from source to destination plus the one-way latency
from the destination to the source). Round trip latency is more
often quoted, because it can be measured from a single point. Many
platforms provide a service called ping that can be used to measure
round-trip latency. As part of our customer service level
agreement Turn Wireless guarantees less then 50 milliseconds of latency
anywhere inside our network.
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Can I do VOIP with my service?
Yes. There are many VOIP options available today
and for all unmanaged hosted VOIP services they are more then welcome on
any of our internet products. However we recommend using our
turnpipe products as they provide greater
consistency and symmetry in speeds.
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Call
888.566.8876
to
find out how we can help your business today.